The System
- Firestorm
- Pricing
-
Features
- Demo
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See all the features
Firestorm is the most configurable system on the market. Below are only some of the features built in.
Inventory
- Items
- Products
- Catalogs
- Display Products by Category
- Sequential Products
- Vendors
- Adjustments
- Purchase Orders
- Backorders
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Orders
- Order Entry
- Auto-Emails for Web Orders
- Recurring Orders (Auto-Ships)
- Orders on Hold (to clear payment)
- Order History
- Void Orders (send negative volume up-line and claw back commissions)
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Payment
Processing
- Online Credit Card Authorization
- Create Custom Payment Types
- E-Check Manager
- Export E-Checks for Processing
- Release Orders when Payment Clears
- View Credit Card Transaction Details
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Member
Web Office
- Enroll Customers and Members
- Manage Auto-Ships
- Member Shopping Cart
- Configure Default Enrollment Placement
- Graphical Treeview Unilevel Genealogy
- Graphical Binary Tree Genealogy
- Tabular Binary/Unilevel Genealogy
- Detailed Tabular Binary/Unilevel Genealogy
- Unpaid Commissions
- Earned Check Reports with Full Check Detail
- Customer Activity Report
- Order History Report
- Personally Sponsored Members Report
- Personally Sponsored Customers Report
- Create / View Trouble Tickets
- Suite of Email Communication Tools
- Send Email to Entire Down-line
- Create Email Distribution Lists
- Update Personal Information
- Manage Replicated Website Content
- Upload Image For Replicated Website
- Enter Testimonial For Replicated Website
- Change Replicated Website URL
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Trouble
Ticket System
- Create Tickets
- Ticket Routing Capability
- Update History Maintained for All Tickets
- On-line Web Reporting For Members
- Auto-Email Upon Creation
- Auto-Email Upon Updates
- Admin Personnel May Enter Custom Messages on emails Sent by the System
- Define Categories, Priorities, Statuses, Departments and Personnel
- Assign Personnel To Departments
- Auto-Email Sent To Personnel When Ticket Assigned for Resolution
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Shipping
- Print Pick List
- Shipping Orders
- Fulfill Whole or Partial Orders
- Dual Language Shipping Address
- Export Orders for Shipping Software
- Import Tracking Numbers
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Commissions
- Configure Level Payouts by Product
- Configure Custom Bonuses by Product
- Configure Personal Volume by Product
- Configure Group Volume by Product
- Configure Matching Bonuses
- Configure Roll-up Bonuses (Generational)
- Run Promotions
- Generate Binary Commissions
- Generate Unilevel Commissions
- Generate Custom Bonus Commissions
- Print Checks
- ACH Export to Pay Cards
- ACH Export To Direct Deposit
- Custom Export Formats supported
- Claw Back Commissions
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Corporate
Website
- Web Enrollment of Customers and Members
- Public and Customer Shopping Cart
- Online Credit Card Approval
- Member Web Office Login
- Replicating Websites with Personal Picture and Message
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Checks
- Create Custom Check Types
- Generate Binary Checks
- Generate Unilevel Checks
- Generate Refund Checks
- Generate Manual Checks
- Print Checks
- Void Checks
- Reset Check Batch
- Configure Check Fee Per Check Type
- Configure Minimum Check Amount per Type
- Issue Manual Checks
- Track Physical Check Numbers
- Track Date Mailed
- Automatic Generation of MICR Codes
- Standard Laser Check Stock
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Enrollment
- Create / Edit Customers and Members
- Activate / Deactivate Members
- Dual Language Addresses
- Manage Email Preferences (Opt-Out)
- Tax Exempt or Non Profit
- Control Enrollment Products for the Web
- Custom Enrollment Catalog
- Auto-Email Login ID and Password
- Auto-Email Upline Sponsor
- Placement Management
- Default Placement Tool On Web
- Graphical "Click To Enroll Here" Tree View
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Customer
Service
- View All Personal Information
- Graphical Binary and Unilevel Down-line
- Order History
- View Sponsor
- View Sponsored Members
- View Customers
- View Member History
- Manage Trouble Tickets
- Manage Recurring Orders (Auto-Ships) for Member and Member's Customers
- Send Email to Members / Customers
- Manage Replicated Website
- Full History
- Volume Tracking
- Direct Access To All Critical System Functions
- Structure Position History
- Check History
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Points
/ Rewards Program
- Earn / Redeem Points for Products
- View Points Available and Used
- Define Which Products Earn Points
- Define Which Products May Be Purchased With Points
- Configure a Monetary Point Value so Points may be redeemed like cash.
- Allow / Disallow Points to be Combined With Money for Purchases
- Specify a Minimum Redemption Block size for Points
- Allow / Disallow Points to be used for Shipping and Taxes
- Point Balance Displayed on Order Entry Form
- Configurable Expiration of Points Earned
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Pay
Structure Positions
- Assign Structure Positions to Members
- Configure Sales Rank for Each Member
- Lifetime, Minimum and Pay Ranks
- Promote Tool (with lock date)
- Separate Sponsor and Physical Trees
- Binary and Unilevel Simultaneously
- Binary Drag & Drop Structure Maintenance Tool (for moves)
- Unilevel Structure Maintenance Tool
- Unilevel Structure Leg Moves
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System
Admin Processing
- Manage Volume Holds
- Generate Recurring (Autoship) Orders
- Manage E-Check Payments
- Enforce Cycles
- Calculate Group Volume
- Promotions
- Generate Commissions
- Generate Bonuses
- Generate Purchase Orders
- Generate Genealogy Reports
- Custom Processes
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Autoresponder
Email Campaigns
- Create Email Campaigns
- Create Email Messages for a Campaign
- HTML and Text Format For Each Message
- Full Unicode Support So Messages May Be Created In Any Language
- Create Form Letters for a Campaign
- Assign a Series of Messages to a Campaign
- Define Recipients to Receive a Campaign
- Assign Events to Trigger Start of a Campaign (i.e. enrollment, birthday, product order)
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Global
System Configuration
- Enter Company Information for Branding
- Configure Sales Ranks and Promotion Order
- Configure Membership Qualification Cycles
- Configure Commission Qualifications
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Configure Merchant Account Gateway Vendor, Transact ion Types and Payment
Methods - Configure Bank Information for Checks
- Configure ACH Processing
- Configure Minimum Order Amount
- Enter a Message for Commission Checks
- Load Logo and Signature for Checks
- Configure Minimum Order Amount
- Configure Binary Flush Rules
- Configure Binary Pay Thresholds or Percentage Payouts by Sales Rank
- Configure Binary Auto-Place Method
- Configure Unilevel Payout Levels
- Configure Forced Matrix Payout Levels
- Configure Forced Matrix Spillover Rules and Regeneration Method
- Configure Global System Compression
- Configure and Activate a Payout Cap
- Define What Data Displays for Each Genealogy Report on the Web
- Build Binary Matching Bonuses
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International
Functionality
- Full Unicode Support
- Define Countries, States and Provinces
- Dual Language for Customers and Members
- Dual Language Addresses on Shippers and Checks
- Member's Web Area Stored in Database in Multiple Languages
- Multiple Currencies
- Country Shipping Fees
- Filter Catalogs by Country
- Filter Payment Types by Country
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Print Shipping Orders by Country
Recurring Order Management - Template Based
- Web Wizard For Easy Setup
- Website and Admin Management
- Configure Customer and Member Auto-Ships
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Web Tools To Change Products, Next Ship Date, Shipper, Addresses, Payment
Type - View Auto-Ship History
- Auto Logging of all Edits
- Activate / Deactivate Templates
- Admin Can Restrict Member Web Edits
- Auto-Emails of Shipments, Failure Reasons, System Deactivation
- Admin Defines Payment Types Presented
- Automated Setup On Enrollment
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Communications
- Integrated Voice Messaging System
- Corporate Bulk Email Tools
- Email Campaign Manager
- Corporate Voice Mail Send and Future Delivery setup to Customers and Members
- Email Individual Customer or Member
- Auto-Responder to Members / Customers for Enrollments, Orders and Auto-Ships
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Other
System Configuration
- Configure Trouble Ticket System
- Create Form Letters
- Build Corporate Distribution Lists
- Define Countries, States, Provinces
- Configure or Load Tax Rates by City / State
- Define Your Own Commission Types
- Define Check Types, Fees and Minimum
- Define Shippers and Shipping Rates
- Structure Loop Checking Utility
- View Activity Logs
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Corporate
Reports
- Report Manager System for Reports
- View / Print Nearly 50 Different Reports
- Export Reports to PDF, Excel
- Zoom In or Out for Viewing
- Parameters to Narrow Report Results
- Graphical Reports with Pie and Bar Charts
- Form Letters
- 1099 Reporting
- Mail Labels
- Sales
- Inventory
- Cost Of Goods Sold
- Sponsor
- Revenue Analysis
- Orders
- Phone Book (Exportable)
- Trouble Ticket
- Auto-Ship Management Reports
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Security
Management
- Configure Personal Logins and Passwords
- Define Roles (Accounting, Shipping, etc) for Access to System Functionality
- Assign Users to Roles
- Auto-Logging of Record Changes
- Hide / View Passwords
- Encryption of Sensitive Account Information (Credit Card, etc)
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Documentation
- Use And Operations Manual (600+ Pages)
- Programmers API
- Security Manager
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Support
- Hosting Clients Get Free Support
- In-House Clients Support Contracts Available
Interested In Learning Even More?
Have a specific question? Looking for a demonstration? Interested in customization? Find out everything you ever wanted to know about Firestorm®.
Learn about the system:
The System | The Service | About Trinity | Privacy | Contact
© 2005 Trinity Software Incorporated
(877) 516-4004 (Sales Toll-Free)
(817) 516-4001 (Main)
5840 Interstate 20 West
Suite 205
Arlington, Texas 76017
